Terms and Conditions

Overview

This website is operated by Art of Soul. The terms "we," "us," and "our" refer to Art of Soul. We provide this website, including all information, tools, and services, to you conditioned upon your acceptance of all terms and conditions stated here.

By visiting our website and purchasing a product, you are using our service and agree to these Terms and Conditions ("Terms"). The Terms apply to all users of the website, including visitors, customers, suppliers, and content creators.

Please read these Terms and Conditions carefully before using our website. If you do not agree to the terms, you may not use our services.

We reserve the right to update these Terms and Conditions at any time. You can find the current version on this page. By continuing to use the website after an update, you agree to the changes.

Our shop is hosted by Shopify Inc., which provides us with the e-commerce platform.

1. Terms and conditions for the online shop

By using our website, you confirm that you are of legal age in your country of residence or that you have consent to allow minors in your household to use this website.

You agree not to use our products for illegal purposes and not to transmit viruses or malicious code. Violation of these terms will result in the immediate termination of your access to our services.

2. General Terms and Conditions

We may refuse access to our service at any time and without giving reasons.

You acknowledge that data transmissions (except for credit card data) may be unencrypted. Credit card information is always transmitted in encrypted form.

No part of the service may be copied, sold or reused without written consent.

3. Accuracy of the information

We accept no responsibility for incomplete, inaccurate, or outdated information on this website. The content is for general guidance only.

4. Changes to services and prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the service, or parts thereof, at any time.

5. Products and Services

Some items are only available online and may be offered in limited quantities. Colors may vary slightly depending on your screen.

We reserve the right to restrict products or services, limit quantities, or terminate offers at any time.

6. Billing and account information

We may refuse orders or limit quantities per customer. In case of changes or cancellations, we will try to inform you via the contact details provided.

You agree to provide complete and up-to-date information and to update it as necessary.

7. Returns & Service

In Switzerland, there is no statutory right of withdrawal; however, you can return unworn and undamaged jewelry within 14 days. Personalized or engraved items are excluded from this. The customer is responsible for return shipping costs. Please contact us before returning any jewelry – we will ensure a smooth process. If a piece of jewelry is damaged and the damage is not your fault, we will gladly repair it for you.
This way you can enjoy your jewelry without worry.

8. Third-party tools

We may provide third-party tools over which we have no control. Use of these tools is at your own risk.

9. Links to third-party providers

Our website may contain links to other websites. We assume no liability for their content or offers. Please check their applicable guidelines and terms and conditions.

10. User contributions

We may use any comments or submissions you send us without restriction. You are responsible for ensuring that your contributions do not infringe on the rights of third parties and do not contain harmful material.

11. Data Protection

The transfer of personal data is subject to our privacy policy.

12. Errors and omissions

We can correct errors or missing information and adjust or cancel orders if details are incorrect.

13. Prohibited Use

This website may not be used for illegal purposes, malware, harassment, discrimination, spam, the collection of personal data, or the circumvention of security features. We reserve the right to immediately block access in case of violation.

14. Disclaimer

We do not guarantee uninterrupted, error-free, or secure use of the service. Use is at your own risk. Any liability is excluded to the maximum extent permitted by law.

15. Compensation

You agree to indemnify Art of Soul against any third-party claims arising from breaches of these Terms and Conditions.

16. Severability Clause

Invalid provisions do not affect the validity of the remaining provisions.

17. Termination

These terms and conditions apply until terminated by you or us. We may terminate your access at any time in case of violation.

18. Entire Agreement

These Terms and Conditions supersede all previous agreements regarding the use of our service.

19. Applicable Law

These terms and conditions are governed by Swiss law. The place of jurisdiction is Rehetobel, Canton of Appenzell Ausserrhoden.

20. Changes to the Terms and Conditions

Current versions are published on this page. Continued use constitutes acceptance of the changes.

21. Contact

Questions regarding the terms and conditions can be directed to the following address:
hello@artofsoul.ch