Below you will find helpful answers to
Frequently asked questions. If something isn't listed that you'd like answered, please contact us.
If you are looking for something, please send us a message to hello@artofsoul.ch and we will get back to you immediately.

• 
  This way your jewelry will stay beautiful for a long time.

To ensure you enjoy your jewelry for many years to come, the right
Care and storage are crucial. Here we give you simple, practical tips on how to optimally treat, clean, and store your favorite pieces made of premium 316L stainless steel, gold-plated stainless steel, or 925 sterling silver & 925 sterling silver finished with 14K or 18K gold plating – lovingly and easily implemented.

• 
  Premium 316L stainless steel – robust,
  durable & easy to care for

Our stainless steel jewelry made from 316L
are particularly durable, corrosion-resistant and ideally suited for
daily use. Nevertheless, it's worth paying some attention to ensure they
to shine permanently

• 
  Here's how to clean your stainless steel:
  
  Regularly wipe your jewelry with a soft, lint-free cloth to remove dirt, skin oils, and fingerprints.

For a more thorough cleaning, lukewarm water with a
Use mild dish soap (pH). Then rinse thoroughly with clean water and polish dry with a soft cloth.

• 
  Things you should pay attention to:
  
  Even though stainless steel is corrosion-resistant, it can withstand harsh chemicals.
  (e.g. chlorine, aggressive cleaning agents or strong perfumes) can make the surface appear dull, therefore avoid direct contact.

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  Storage tips:
  
  Keep each piece separate
  open it up so that it doesn't rub against other metals and get scratched.

Our recyclable cardboard boxes, soft leather pouches and fabric pouches
They are perfect for preventing scratches and moisture.

The polishing cloths included with your order will help you to...
To refresh the shine again and again.

Gold-plated stainless steel (14K / 18K) Brilliant elegance that protects you

Gold-plated jewelry combines the robustness of stainless steel with a warm golden shimmer. To ensure this special finish lasts a long time, a little more care is required.

This way the golden shine is preserved:
Gold-plated jewelry should be protected from water, perfumes, and creams.
and protect from strong chemicals, as these can attack the gold plating over time.

Clean gold-plated pieces carefully with a soft, slightly damp cloth, never with abrasives or silver polishing cloths, as these can damage the gold layer.

Important:
Remove your jewelry before showering, swimming or playing sports to help preserve the gold plating for longer.

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  925 sterling silver, timeless shine, lovingly cared for.

Silver is a classic, very precious material that develops a beautiful patina over time.
It will naturally tarnish slightly. With proper care, your 925 silver will stay beautiful.
but radiantly beautiful.

Cleaning tips:
Silver can be treated with a soft
The polishing cloth should be wiped regularly; this removes oxidation and restores the shine.

For more severe discoloration, a mild soapy solution can help: soak briefly, clean gently, rinse thoroughly and polish dry.

Avoid harsh cleaners; they can damage the surface of the silver.
attack and reduce the natural shine.

Prevention tips:
Silver reacts to air, moisture, and chemicals – therefore, store it carefully.
dry and protected from air as much as possible.

Our soft leather and fabric pouches are ideal for protecting silver from contamination.
to protect against oxidation when you're not wearing it.

• 
  925 sterling silver with a finish
  (14K & 18K Gold) Care with feeling and understanding

Jewelry made of 925
Sterling silver, additionally coated with a layer of gold (14K or 18K)
The refined finish combines classic shine with sophisticated elegance. This special look requires a little more attention, but with simple, loving habits, it will last you a long time.

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  How to preserve beauty

Gentle cleansing:
Wipe your gold-plated silver with a soft, slightly damp cloth after each wearing to remove skin oils, dirt, and residue. This will maintain the shine and protect the plating. Avoid harsh polishes or rough cloths, as they can damage the delicate gold layer.

Avoid chemicals:
Perfumes, lotions, deodorants, or hairsprays can damage the gold plating over time. Apply your skincare products first and allow them to absorb completely before putting on your jewelry.

Be careful with water:
While occasional handwashing won't harm the jewelry, you should remove it before swimming, showering, playing sports, or doing housework. Too much moisture, chlorine, or sweat can cause the gold plating to wear down more quickly.

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  Why this is important

Gilding is a fine
The surface can wear down over time due to friction, moisture, and chemical influences. This is not a material defect but a natural process for coated jewelry. With proper care, you can slow down this process and preserve the beauty of your jewelry for as long as possible.

• 
  Storage for long-lasting shine

So that every piece shines when you want to wear it again:

Dry and protected:
Store gold-plated items in a dry, clean compartment, ideally in the soft leather or fabric pouches included with your order.

Keep separate:
This will prevent scratches and damage to the gold layer from friction against other materials.
Metals suffer.

Use polishing cloths to maintain the product:
The polishing cloths you receive with your order are perfect for regular, gentle cleaning in between.

• 
  Storage & Care Routine for Long-Lasting Enjoyment

To ensure your jewelry, regardless of the material, stays as beautiful as the day you bought it:

• Polish regularly
  with the soft cloth we've included.

• Wear jewelry only after perfume and lotion.
  to prevent chemicals from coming into contact with the material.

• Store each part separately
  e.g. in our recyclable
  Cardboard boxes or fabric/leather pouches.

Questions? We're here for you!

If you are unsure or need further advice, feel free to contact us at hello@artofsoul.ch
We're happy to help!